Payment:
We only accept payment from PayPal.
Shipping:
Items will be sent out from the nearby warehouse.
For United Kingdom customer, item will be sent out from our UK warehouse;
For Germany customer, item will be sent out from our DE warehouse;
For EU customer (besides UK and DE), items will be sent out from our UK or DE warehouse;
For USA and Canada customer, item will be sent out from our USA warehouse;
For Australia customer, item will be sent out from our AU warehouse.
Order status and tracking:
An email with tracking information will be sent to your registered email address when item sent out, we will also provide the tracking in PayPal.
Warranty Period:
All the item covers 12 months warranty.
1. What is the condition of your item?
All the item is brand new!
2. Where are your batteires stored?
We have warehouse in UK, DE, USA and Australia, they are stored in the above warehouse.
3. Where the items will be sent?
The items will be sent out from your nearest warehouse.
4. What is your warranty policy?
All items offers one year warranty, for more details, please refer to our warranty policy.

As title. Fast delivery and no issues with the products I purchased. If needs be I'll buy from here again.

The batteries I ordered arrived sooner than I had expected. The consultant was very knowledgeable and helpful. I wouldn't hesitate to place another order.

I ordered a camera battery which was the wrong size. I contacted customer service for advice re : return and was advised by a helpful and polite person. Again when I queried whether the battery had been received, both women that I spoke to were great ( Caroline and Amber ) and I received my refund without any fuss

I wanted two batteries, both uncommon types. Each one was available from other sources but not both batteries from the same source, except at cordlesstoolsbattery.com.
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